COVID-19

Re-opening Policy


While Government restrictions have been lifted, we are keeping some measures in place to maintain the safety our clients and team:

  • We ask that you wear face masks within the salon (and we will too)

  • Our protective screens will remain in place where necessary

  • We will continue our rigorous cleaning and sanitisation practices

  • If you, or any member your family are experiencing any Covid-19 symptoms (mild or severe), please cancel your appointment and re-book for after you have self-isolated as per the Government guidelines

  • We are not offering 'walk in' appointments at his time (including consultations and skin tests)

  • Only clients with pre-booked appointments will be permitted to enter the salon

If you wish to make an appointment once we are open, please call the salon on 020 8972 1585 (leaving a message if necessary) or email at emmashairofsurbiton@outlook.com and we will get back to you as soon as possible.

We will be asking all clients to arrive promptly for their appointments, as if you are late it may not be possible to do your hair. We will have a strict policy over lateness or last-minute cancellation which will incur a full payment of the booked service. This is purely to avoid valuable appointment spaces being lost.

Lastly, we want to say thank you for your loyalty - we are delighted to welcome you all again!

EMMA, VIV, SOPHIE, CATHY, ANITA, PAUL, MIA & HOLLY